Terms of Service

1. Overview

Welcome to HALO. By browsing our website, adding products to your cart, or placing an order, you agree to these Terms of Service.

If you have questions, contact us via the contact page.

2. Products & Availability

Product availability is limited. Some items may sell out quickly, and inventory can change between the time you add an item to your cart and the time you complete checkout.

If an item becomes unavailable, we may cancel the affected part of the order or the entire order and notify you.

3. Pricing

Prices are displayed in Peruvian Soles (PEN) unless stated otherwise. We may update product pricing, promotions, or availability at any time.

The price shown at checkout is the price that applies to your order.

4. Orders

Placing an order means you are requesting to purchase the items in your cart. Your order is confirmed only after payment is successfully processed.

We reserve the right to refuse, cancel, or limit any order if we suspect fraud, unauthorized transactions, or other abuse of the store.

5. Payments

Payments may be processed through third-party providers (for example, Mercado Pago). We do not store full payment card details on our servers.

Payment approval timing may vary depending on your bank, payment method, and provider processes.

6. Shipping

Shipping times depend on your location and carrier conditions. Delivery estimates shown on the site are approximate and not guaranteed.

If you enter an incorrect shipping address, you may experience delays or failed delivery. Please confirm your details carefully at checkout.

For more information, see Shipping & Returns.

7. Returns & Exchanges

We want you to be happy with your purchase. If something isn’t right, we’ll work with you within our return policy.

See Shipping & Returns for eligibility, timelines, and instructions.

8. Intellectual Property

All site content, including text, graphics, branding, and product photography, belongs to HALO or its licensors, and is protected by applicable laws.

You may not copy, reproduce, or redistribute any part of this website for commercial purposes without written permission.

9. Acceptable Use

You agree not to misuse the website, including attempting to break, scrape, exploit, or disrupt the service, or use the store for fraudulent activity.

10. Disclaimer

The website and products are provided on an “as available” basis. We aim to keep information accurate, but we do not guarantee that product descriptions, images, or other content will always be perfect or error-free.

If you notice a mistake (for example, pricing or product details), please contact us and we will correct it.

11. Limitation of Liability

To the maximum extent permitted by law, HALO is not liable for indirect, incidental, or consequential damages related to your use of the website or purchases made through it.

In all cases, HALO’s liability is limited to the amount paid for the specific order in question.

12. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page. Continued use of the website after changes means you accept the new Terms.

13. Contact

If you have questions about these Terms, contact us here: /contact.